Refund and Returns Policy

Refund Policy

We strive to provide our customers with the highest quality cinnamon products. If, for any reason, you are not satisfied with your purchase, you may request a refund or replacement under the following conditions:

  • Refund requests must be submitted within 7 days of receiving your order.

  • Products must be unused, unopened, and in their original packaging.

  • Due to food safety regulations, we cannot accept returns of opened or used products.

  • If you receive a damaged, defective, or incorrect item, please contact us with your order details and proof of purchase. Once your request is approved, we will arrange a refund or replacement.

  • Refunds will be processed to the original payment method within 7–14 business days.

 

 

Privacy Policy

Your privacy is very important to us. We collect only the necessary information such as your name, contact number, email address, and delivery address to process and fulfill your order.

  • We do not sell, rent, or share your personal information with third parties, except as required to complete your order (such as courier or payment service providers) or comply with legal obligations.

  • All customer data is stored securely and used strictly for business purposes, including order processing, communication, and customer support.

  • By using our website and purchasing our products, you agree to the collection and use of information in accordance with this policy.

 

 

Terms & Conditions

Welcome to our online store. By accessing or purchasing from our website, you agree to the following terms and conditions:

  1. Products & Availability

    • All products listed are subject to availability.

    • We reserve the right to update, change, or discontinue any product at any time without prior notice.

  2. Orders & Payments

    • All orders must be paid in full at the time of purchase.

    • We accept the payment methods displayed on our website.

    • Once an order is confirmed, you will receive an email or message with order details.

  3. Shipping & Delivery

    • Delivery times may vary depending on your location.

    • We are not responsible for delays caused by courier services or events beyond our control.

    • Customers are responsible for providing accurate delivery information.

 

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